Dear Mr. Cook … I am extremely pleased with the way in which you handled everything from beginning to end. Your professionalism and sensitivity to details were reassuring. This made the entire trip run smoothly.
The tour participants all expressed their satisfaction with the experience. The South African Tour Company … was attentive to all of our needs and made certain that we were accommodated in all aspects of the trip. They were flexible and able to handle last minute changes, as well as knowledgeable in their work. The tour guides were professional and pleasant to work with. They were helpful in ways that were not even anticipated by us.
As you know, I am planning another trip to Africa for later this year; I look forward to working with you in developing this tour package as well. Thank you again for a job “well done”.